Shipping policy
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Shipping Policy
Last Updated: July 2026
Thank you for shopping with TheHomeShop.online. We are committed to delivering your orders as quickly and safely as possible.
Order Processing
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Orders are processed within 1–2 business days after payment is confirmed.
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Orders are not processed or shipped on Sundays or public holidays.
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During peak seasons or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
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India: 4-6 business days
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Remote Areas: 7–10 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
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Shipping charges, if applicable, are displayed during checkout before you complete your purchase.
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We may offer Free Shipping on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (where available). You can use this tracking number to monitor your shipment's progress.
Incorrect Shipping Information
Please ensure your shipping address and contact information are accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact us. We will work with our shipping partners to investigate and assist you.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and include clear photos of the package and the damaged product. We will review your request and provide an appropriate resolution.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@thehomeshop.online